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  • Halliwell Jones BMW
  • Halliwell Jones MINI

Position: Bodyshop Advisor/Trainee Estimator

Location: Chester

Competitive salary

Full Time, Permanent position

Here at Halliwell Jones (Chester) Ltd we have an exciting opportunity for a Bodyshop Advisor/Trainee Estimator. The position is located at our Chester Centre which is a fantastic facility consisting of an impressive, recently modernised Aftersales Centre and Bodyshop and BMW and MINI Sales. On offer is a competitive salary, ongoing training and development at the BMW Group UK Academy and great career progression opportunities.

Reporting to the Bodyshop Manager, the main objectives of the post are to:

  • To deal with customer requirements for vehicle repair in an efficient and courteous manner to ensure the highest standard of customer service.
  • To confirm method of payment with customer.
  • To organise the loading of the Bodyshop in an efficient manner to ensure efficient utilisation of workshop capacity and available staff, this in conjunction with workshop control.
  • To carry out customer follow-up and prospecting activities to maintain and build the volume of work within the Bodyshop.
  • To build relationships with engineers and insurance companies
  • To carry out accurate and branded estimates in a professional manner and adhere to strict time guidelines.
  • Invoicing and allocation of work to ensure department meets profit and turnover targets.
  • Organise, maintain and control the Bodyshop courtesy car fleet.

Essential criteria for the position includes:

Knowledge of Drive invoicing

Excellent customer service and organisation skills

  • Experience of cash credit control
  • Excellent administrative skills
  • Ability to work well under pressure and to tight deadlines
  • Ability to work within a team environment
  • Proven excellent customer service skills and likes to work with people.
  • An outstanding attitude and passion for customer service
  • Strong interpersonal and presentation and communication skills.
  • Strong organisational and prioritisation skills.
  • An enthusiastic, dynamic and team orientated personality
  • Willingness to learn and develop, and keep up-to-date with complex/ technical/product information.
  • Team player that offers help and support to others.

This is an incredible opportunity to join a family based business that offers both a competitive salary and the chance to work with a prestige brand. Other benefits include great staff discounts and life assurance. If you have the skills and experience and you’re looking for your next career move, then we’d love to hear from you. Please follow the link to apply or post your CV and cover letter to Halliwell Jones (Wilmslow) Ltd, 130 Manchester Road, Wilmslow, SK9 2LE.