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  • BMW
  • MINI

HALLIWELL JONES (CHESTER) LTD

Position: Workshop Controller

Location: Chester

Full Time, Permanent position


Here at Halliwell Jones (Chester) Ltd we have an exciting opportunity for a Workshop Controller. The position is located at our Chester Centre which is a fantastic facility consisting of an impressive, recently modernised Aftersales Centre and Bodyshop and BMW and MINI Sales. We provide ongoing training and development together with great career progression opportunities.

Reporting to the Service Manager, the main objectives of the post are to:

To supervise the workshop and its staff to achieve an agreed level of quality, efficiency

and profitability.

Manage workshop activity relating to BMW Technical issues and systems and overall productivity.

Essential criteria for the position includes:

NVQ Level 3 (or equivalent City and Guilds or BTEC accreditation) qualified with extensive experience working in a Franchised Centre (ideally in a BMW / Prestige centre) and be highly skilled at fault diagnosis.

Technical knowledge and passion for BMW products and technology.

Highly skilled at fault diagnosis.

Deliver first time fix to meeting customer satisfaction.

Ability to work autonomously.

Ability to work within given timescales and complete a wide range of tasks.

Ability to comply with warranty write ups.

To ensure all chargeable labour and workshop consumables are recorded on the job card.

Highly motivated, team player that offers help and support to other, attention to detail.

Willingness to learn and develop personal knowledge, and keep up-to-date with complex/ technical/product information, in order to improve profitability.

An outstanding attitude and passion for customer service.

An enthusiastic, dynamic and team orientated personality.

Ability to deal with customers when necessary.

Strong interpersonal and presentation skills.

Strong organisational and prioritisation skills.

Thorough knowledge of computer applications and diagnosis equipment.

This is an incredible opportunity to join a family based business that offers the chance to work with a prestige brand. Other benefits include great staff discounts and life assurance. If you have the skills and experience and you’re looking for your next career move, then we’d love to hear from you. Please follow the link to apply or post your CV and cover letter to Halliwell Jones (Wilmslow) Ltd, 130 Manchester Road, Wilmslow, SK9 2LE.