We pride ourselves here at Halliwell Jones on our customer service, below are some examples of feedback we've received from our bodyshop service.
"I would just like to thank you and your team for the excellent and efficient customer service on my SEAT Ebiza last week. Please pass on my thanks to the body shop, they did an excellent job, the paintwork and wheel work was beyond my expectations. I am really pleased with it. It is as good as new. Thank you so much. I will be more than pleased to recommend you to friends and family."
"Many thanks to your team for the work carried out on my Bentley, I must say that I am absolutely delighted with the results. Everybody that had seen the car before and after have commented on how impressed they are with the work that has been carried out. Thank you."
Julian van Gelder
"I felt I had to write to you regarding the repair on my Jaguar XF. I am a very hard person to please but on this occasion all the staff involved have managed to exceed even my high standards. My car was immaculate when I picked it up on Friday. I would therefore like you to pass on my thanks to EVERYONE concerned as I realise its only teamwork that can achieve such high standards. I was also very impressed with the overall presentation of the reception and workshop areas and to me you now set the standards for others to follow. I would like to say a special thank you to Rachel and Steven who patiently guided me through the process after the bump. I will be recommending your Bodyshop in future."
"Praise is often overdue and people like to complain but not in this case! I can't thank you enough for sorting 'Izzy's' rusty boot under warranty and sorting out the repair work on the bumper for me. And as a perfectionist, nothing gives me greater pleasure than a job being done that is above my expecting standards and that i cannot stop admiring. Please pass on my gratitude to your team who delt with the repairs to Izzy and as an active member on several Mini related Facebook pages and forums you have been more than highly recomended. I look forward to any future dealings I shall have with you and if I ever need a bodyshop to sort out any issues on my other/future cars you shall be first port of call."
"I received my car at 4.15pm. It was immaculate. Everything neatly stowed (unlike when we left it), clean and looking as good as new. I could not be more delighted and I’m most grateful to your repair staff for the work you’ve done. I may have been the best part of 200 miles away but you looked after my interests (and asset) remarkably well. Thank you so much."
"Just a quick email to say the work i am very happy with. Excellent Service."
"I just felt the need to commend the job your team at the bodyshop in Handforth are doing. Rob, Nigel, Rachael and the rest of the team, provide a fantastic customer experience and exude positivity, very refreshing! I recently had my M135i door panel repaired at the bodyshop and the customer service experience, timescales, not to mention the absolutely outstanding quality of the repair and paint work, completely exceeded my (fairly demanding) expectations."
"I just wanted to say how incredibly impressed I was this morning with the care and attention that I received, its never nice when you have a crash and you guys completely took the pain away!! Thank you all of you so much, I am very grateful."
"I would like to take this opportunity to thank Rob and all of the team who arranged collection, delivery and completed the repair on my car so promptly and without fuss. As promised it looks as new."
"Just a note to say a massive thank you for the repair of my car which was completed last week. From first contact to collection the service has been excellent. Courteous and efficient on the admin side and a superb job done on the repair. Your engineers and paint specialists are magicians! I really love my car so having a driver come out of a small side road was a real trauma but now it looks as good as new."