About the role: Workshop Controller- Southport
Halliwell Jones is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
As a Workshop Controller for Halliwell Jones, you’ll work with the Aftersales Manager to deliver a high level of productivity and an excellent standard of first-time repairs, while making sure you always maintain a clean, safe and professional workshop.
This role would be ideal for an organised, quick-thinking person with previous motor industry experience, looking to develop their career and move into a management role. The ability to keep to deadlines and react quickly to technical challenges is important, and you should enjoy working in a fast-paced environment.
What we can offer you
- 22 days holiday plus bank holidays AND your birthday off!
- We endeavour to look after our staff by operating an Employee Car Scheme. The scheme is dependent on production and availability of cars which comply with the Scheme rules
- Family run business and friendly culture
- Specialist training with BMW UK
- BMW accreditation
- Ongoing development and achievable career path
- Life Assurance Scheme
Your Responsibilities
- Managing and coaching a team of vehicle technicians and apprentices, making sure targets and business objectives are met
- Making sure all servicing work is carried out correctly, competently and on time, with customer satisfaction in mind
- Ensuring that all your working practices comply with company, DVSA, health and safety and manufacturer policies
- Working with colleagues and other departments to ensure a seamless service for customers
- Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts
- Providing estimates for servicing and repairs and setting timescales
- Accurately recording technician time and writing technical reports and recommendations
What we're looking for
- Relevant experience in the automotive industry, including previous workshop control or technician roles
- High levels of organisation and accuracy
- Strong IT skills
- Fantastic interpersonal skills and the ability to communicate well with customers and colleagues across other departments, both face –to face and via email
- The ability to lead by example and motivate your team to achieve their targets and deliver a high standard of work
This is an incredible opportunity to join a family-based business that offers both a competitive salary along with a prestige brand and company culture. If you have the knowledge and experience and you’re looking for your next career move, then we’d love to hear from you. Please follow the link to apply or post your CV and cover letter to Halliwell Jones (Wilmslow) Ltd, Coppice Way, Handforth, Cheshire, SK9 3PB
