The Motor Codes Advisory and Conciliation Service will offer free impartial advice, for further information you can visit their website by clicking the link below or call their Consumer Advice Line: 0800 6920825 (calls are free of charge plus your phone company's access charge).
The New Car Code of Practice sets out the standards that vehicle manufacturers comply with regarding;
The Code details promises given by vehicle manufacturers and contains guidance to assist the consumer.
As a subscriber to this Code we are fully committed to delivering and maintaining the highest levels of service to our customers.
Our approved dealers and repairers are committed to an open, transparent and fair way of doing business. They have subscribed to the Motor Industry’s Code of Practice for Service & Repair, and committed to:
The Motor Codes Advisory and Conciliation Service will offer free impartial advice and when appropriate an Alternative Dispute Resolution (ADR) service that we are fully committed to in the event that your are not satisfied with the outcome of a dispute.
For further information you can visit their website at www.motorcodes.co.uk or call their Consumer
Advice Line: 0800 6920825