Bodyshop Advisor -Wilmslow

• To be the initial contact with the customer for all accident repair enquiries.
• To follow a clear Customer service process to ensure a consistent quality service is provided
• To organise the loading of the Bodyshop in an efficient manner to ensure efficient utilisation of workshop capacity and available staff in conjunction with Workshop Control
• To inspect customers' vehicles for damage on arrival and organise a quote for any damage found
• Organise and book in all repair work either Face to Face or phone contact
• To organise collection & Delivery if required
• Organise customer loan cars in conjunction with Bodyshop procedures
• Liaise with Customers, Insurance Companies and service providers to ensure all financial and repair formalities are effectively completed to the satisfaction of all parties.
• Inspect loan cars in and out to make sure the person who drives the car is accountable for damage
• Take opportunities to promote and provide additional Company services and products.

This is a full-time role so to ensure we provide our customers with the highest possible levels of service. Full training will be provided along with full Management support.

This is an incredible opportunity to join a family-based business that offers both a competitive salary along with a prestige brand and company culture. Other benefits include great staff discounts and life assurance. If you have the knowledge and experience in a corporate industry and you’re looking for your next career move, then we’d love to hear from you. Please follow the link to apply or post your CV and cover letter to Halliwell Jones (Wilmslow) Ltd, 130 Manchester Road, Wilmslow, SK9 2LE.