About the role: Workshop Controller (Southport)
Drive Workshop Excellence – Workshop Controller at Halliwell Jones Ltd
At Halliwell Jones, precision, efficiency, and teamwork drive everything we do. As a Workshop Controller at our Southport centre, you’ll coordinate activities, optimise productivity, and ensure every vehicle meets the exceptional standards our customers expect. You’ll lead a team that takes pride in its work, delivering results every day and seeing the direct impact of your decisions in a fast-paced, high-performing environment. This is an opportunity to grow your career while making a real impact on a high-performing workshop.
What we can offer you
- 🎉Time to Unwind – Enjoy 30 days holiday (including bank holidays) plus your birthday off to celebrate! Increases to 33 days with length of service.
- 🚗 Drive the brand – Access to a new car at a reduced cost through our salary sacrifice Employee Car Scheme (availability, terms, conditions and eligibility criteria apply)
- 🤝Work Where People Matter – A friendly, family-run business with a supportive team culture
- 🧠 Expert Training – Specialist development with BMW UK to keep your skills sharp
- 📜Gain Accreditation – Boost your career with official BMW certification
- 🌱Grow With Us – Ongoing learning and a clear path to progression
- 🏢Enjoy Your Environment – Work in a modern, high-spec facility designed for excellence
- 🛡️Security and Peace of Mind – Benefit from our Life Assurance Scheme
Your Responsibilities
- To supervise the workshop and its staff to achieve agreed levels of quality, efficiency and profitability.
- To manage workshop activity relating to BMW technical issues, systems and overall productivity.
What we're looking for
- Possess a track record of high achievement within the aftersales/service arena.
- Able to fully exploit all opportunities available.
- Ability to work alongside a strong company management team is essential.
- Possess good judgement and ability to act with discretion, diplomacy and tact.
- Proven high level of customer satisfaction, as well as planning, controlling and monitoring processes in customer services area.
- Excellent customer service skills with an outstanding commitment, attitude and passion for providing the best possible standard of customer service.
- A commitment to maintain standards of performance of the service team through effective coaching and performance management.
- An enthusiastic, dynamic and team orientated personality that offers help and support to others.
- Willingness to learn and develop, and keep up-to-date with complex/ technical/product information.
- Ability to work weekends and bank holidays.
- Thorough knowledge of computer applications (MS Office, Drive).
- Full valid UK driving licence.
Don’t just manage a workshop—shape an operation. Apply today via the link or send your CV to the address below and become part of a team that values skill, efficiency, and excellence.
Halliwell Jones (Wilmslow) Ltd
Coppice Way
Handforth
Cheshire
SK9 3PB
