About the role: Workshop Controller - Wilmslow
Here at Halliwell Jones (Wilmslow) Ltd we have an exciting opportunity for a Workshop Controller. The position is located at our Wilmslow Centre consisting of BMW and MINI Sales, Aftersales and Bodyshop.
What we can offer you
- Time to Unwind – 22 days holiday plus bank holidays, and your birthday off to celebrate! Increases to 25 days with length of service
- Drive the Brand – Access to a new car at a reduced cost through our salary sacrifice Employee Car Scheme (subject to production and availability of cars)
- Work Where People Matter – A friendly, family-run business with a supportive team culture
- Expert Training – Specialist development with BMW UK to keep your skills sharp
- Gain Accreditation – Boost your career with official BMW certification
- Grow With Us – Ongoing learning and a clear path to progression
- Enjoy Your Environment – Work in a modern, high-spec facility designed for excellence
- Security and Peace of Mind – Benefit from our Life Assurance Scheme
Your Responsibilities
- To supervise the workshop and its staff to achieve an agreed level of quality, efficiency and profitability.
- Manage workshop activity relating to BMW and MINI Technical issues and systems and overall productivity.
What we're looking for
- Possess a track record of high achievement within the aftersales/service arena.
- Able to fully exploit all opportunities available.
- Ability to work alongside a strong company management team is essential.
- Possess good judgement and ability to act with discretion, diplomacy and tact.
- Proven high level of customer satisfaction, as well as planning, controlling and monitoring processes in customer services area.
- Excellent customer service skills with an outstanding commitment, attitude and passion for providing the best possible standard of customer service.
- A commitment to maintain standards of performance of the service team through effective coaching and performance management.
- An enthusiastic, dynamic and team orientated personality that offers help and support to others.
- Willingness to learn and develop, and keep up-to-date with complex/ technical/product information.
- Thorough knowledge of computer applications (MS Office, Drive).
This is an incredible opportunity to join a family based business along with a prestige brand and company culture. Other benefits include great staff discounts. If you have the knowledge and experience in a corporate industry and you’re looking for your next career move, then we’d love to hear from you. Please follow the link to apply or post your CV and cover letter to Halliwell Jones (Wilmslow) Ltd, Coppice Way, Handforth, Cheshire, SK9 3PB.
