About the role: Assistant Aftersales Manager (Southport)
Start Your Next Chapter with Halliwell Jones Ltd, Southport
Are you ready to take the next step in your Aftersales career and support the success of a high-performing team? Halliwell Jones is seeking a motivated Assistant Aftersales Manager to help oversee the daily operations of the Aftersales department, including Service and Parts at our Southport centre.
Working closely with the Aftersales Manager, you will play a key role in driving performance, delivering excellent customer service, and ensuring the department runs efficiently and profitably.
You will support, coach, and motivate the team, helping to maintain a positive and results-driven environment. This is a fantastic opportunity for someone with strong service experience who is looking to develop their leadership skills and progress their career. If you’re passionate about Aftersales and ready for your next challenge, we’d love to hear from you!
What we can offer you
- 🎉Time to Unwind – Enjoy 22 days’ holiday, increasing to 25 days with length of service, plus your birthday off to celebrate!
- 🚗Drive the brand – Access to a new car at a reduced cost through our salary sacrifice Employee Car Scheme (availability, terms, conditions and eligibility criteria apply)
- 🤝Work Where People Matter – A friendly, family-run business with a supportive team culture
- 🧠 Expert Training – Specialist development with BMW UK to keep your skills sharp
- 🌱Grow With Us – Ongoing learning and a clear path to progression
- 🏢Enjoy Your Environment – Work in a modern, high-spec facility designed for excellence
- 🛡️Security and Peace of Mind – Benefit from our Life Assurance Scheme
Your Responsibilities
- To ensure the department provides the best possible service to the customers and achieves agreed profits and retention levels.
- To organise, direct and control the activities of Service Department staff to achieve Plans and Budgets, ensuring optimum use of all material, financial and personnel resources.
- To contribute to the development of all operating and administrative policies and procedures to ensure the achievement of all tasks smoothly and in a timely manner.
What we're looking for
- Possess a track record of high achievement within the aftersales/service arena.
- Ability to work alongside a strong company management team is essential.
Excellent organisational skills, the ability to motivate a team, and a strong understanding of systems and processes are essential for this challenging role.
- Excellent sales, communication, negotiating and influencing skills.
- Possess an outstanding attitude and passion for customer service with proven customer service skills.
- An enthusiastic, dynamic and team orientated personality that offers help and support to others.
- Willingness to learn and develop and keep up to date with complex/ technical/product information.
- Ability to work weekends and bank holidays.
- Thorough knowledge of computer applications (MS Office, Drive).
- Full valid UK driving licence
Support our Aftersales team and make a real impact every day. Interested? Apply now via the link or send your CV and cover letter to:
Halliwell Jones (Wilmslow) Ltd
Coppice Way
Handforth
Cheshire
SK9 3PB
