Coronavirus Essential Contact Information

Need to get in touch? We are still here to help.

At Halliwell Jones we take the welfare of our staff, customers and suppliers seriously. Following Government guidelines we have made some key changes to our operations. Due to the current COVID-19 outbreak our showrooms are temporarily closed however we remain available to assist you with any enquiries. Our aftersales departments remain open to provide essential maintenance and to assist our key workers. Although we remain available to help with any enquiry you may have, during this time we have made some changes to how we can be contacted. Please find details below regarding these changes.

BMW and MINI Sales

All sales operations for both BMW and MINI are open digitally. Please browse our latest offers on our website and contact a member of our team if you have any questions using any of the below methods. 

Simply call the Sales team of your local dealer on the numbers below during our working hours:

Our Sales Team are available:

Monday – Saturday 09:00-17:00
Sunday – 10.00-16.00

Halliwell Jones (Southport) Ltd
BMW - Tel: 01704 503800
MINI – Tel: 01704 503888

Halliwell Jones (Chester) Ltd
BMW - Tel: 01244 393600
MINI - Tel: 0151 906 4000

Halliwell Jones (Warrington) Ltd
BMW - Tel: 01925 248000
MINI - Tel: 01925 248080

Halliwell Jones (North Wales) Ltd
BMW - Tel: 01492 562400
MINI - Tel: 01492 562444

Halliwell Jones (Wilmslow) Ltd
BMW - Tel: 01625 529955
MINI - Tel: 01625 446644

If you would prefer to email our team, please send your enquiry to digitalenquiryteam@halliwelljones.co.uk.

Aftersales

During this time our Service and Parts operations remain open to provide essential servicing, safety related maintenance (including recall work) and parts services for our trade partners. If you have any enquiry regarding servicing or parts please contact a member of our team using the following methods;

Simply call our Contact Centre team on the number below for all BMW and MINI servicing enquiries:

01925 248000

Monday – Friday 09:00-17:00 

Saturday – Closed
Sunday – Closed

If you would prefer to email our service team, please send your enquiry to essentialservice@halliwelljones.co.uk.

Are you a trade parts customer? Please contact us via email at essentialparts@halliwelljones.co.uk or Click here to find further contact details for your local Halliwell Jones parts department.

Our Service and Parts Teams are available:

Monday – Friday 09:00-17:00

Saturday – Closed
Sunday – Closed

Accident repair / Bodyshop operations are open during the times stated below on 01925 248091

Monday – Friday 09:00-17:00

We aim to respond to all enquiries as quickly as possible however, due to a reduced staff and higher volume of enquiries it may take us longer than normal to respond to your enquiry. We value you your custom and thank you for your understanding during this time.

Please watch the video below to see what updates we have made to our Aftersales department.

Do you require recovery assistance?

If you require vehicle recovery, and specialist help please call 0800 777 111 for BMW or call 0800 777 101 for MINI and quote your registration number. Available 24 hours a day, every day. Calls are free of charge from all consumer landlines and mobile phones.

FAQs

Questions regarding your finance agreement?

Is your finance agreement due to expire before the September 30th 2020? If so, email essentialsales@halliwelljones.co.uk.

For all other essential enquires use the form below and someone will get back to you as soon as possible.

From everyone at Halliwell Jones, we hope you stay safe and well during this unprecedented time.